Customer Service Policy

We're here to help, happily and quickly.

• Contact: The fastest way to reach us is through our Contact page.
• Response Time: We reply to all inquiries within 24–48 hours.
• Service Hours: Support is available 7 days a week.
• Scope: Order status, product questions, returns, replacements, and general care tips.
• Order Changes: Need to change an address or cancel? Contact us as soon as possible — we can adjust most orders before they ship.
• Complaints: If something's not right, tell us. We'll listen, investigate, and make it right under our 60-day guarantee.